Question 1

Q: How long will it take to move my stuff?

Accepted Answer

A: It takes a good half day or full day to move any household. Once we’ve visited your property and assessed the property’s access, amount of contents, type of contents, settlement issues and other factors, we’ll give you a pretty close estimate.

Question 2

Q: What happens if you break my stuff?

Accepted Answer

A: We move thousands of customers each year and rarely get complaints around breakage or loss. We are insured for public liability insurance. However, we recommend that you take extra precautions with valuable or delicate items, or purchase additional insurance. Ask us about reputable insurance brokers.

Question 3

Q: Can I ride in your truck on the way to my new house?

Accepted Answer

A: With two or more moving consultants booked for most jobs, there’s rarely room in the driver’s cab for another passenger. We’re also not insured for you in the unlikely event that something happens on the road. Plus, moving is a sweaty job, so you’ll have a fresher journey by getting a ride with a friend!

Packing Tips